Fien Mertens studied medicine at the Ghent University and obtained her Master’s degree in Family Medicine in 2001. She works as a family physician in a community health care centre in Ghent. Fien is a communication skills trainer for medical students at the department of Family Medicine and Primary Health Care, Medical Faculty of Ghent University. As junior researcher she was involved in research projects on workplace learning, inter-professional collaboration, palliative care and realist review. In 2015 she started a PhD project on Integrated Care for palliative patients.